Warranty Policy

Every vehicle sold on OFFGLIDE ships with manufacturer’s parts and/or engine warranty coverage. Specific coverage terms vary by brand and model and are noted on each product page — check your product listing or order confirmation for the exact terms that apply to your unit.

What’s Typically Covered

Manufacturer defects in materials or workmanship affecting the engine and major drivetrain components, for the coverage period listed on your product. Covered parts are repaired or replaced with new or reconditioned parts at our discretion.

What’s Typically Not Covered

Normal wear items (tires, brake pads, chains, belts, filters, batteries, spark plugs, and similar), damage from misuse, jumping, racing, overloading, improper assembly or maintenance, aftermarket modifications, or use outside the vehicle’s intended purpose.

Filing a Warranty Claim

Contact us at contact@offglide.com or +1 (877) 835-3979 with your order number, a description of the issue, and photos if possible. We’ll confirm coverage and walk you through next steps, which may include a replacement part or manufacturer-directed repair.

Assembly & Setup

Proper initial assembly and setup, following the manufacturer’s instructions, is required to keep your warranty valid. If you’re not comfortable with mechanical setup, we recommend having a qualified technician assist you.

Questions

Our team is happy to help: contact@offglide.com or +1 (877) 835-3979.